I discovered PocketCHIP without knowing there was a Kickstarter campaign. The site itself said the PocketCHIP would be in stock the day after I ran across it. So I ordered one. Within a few days I got an email that clearly described that it'd be delayed, and why it'd be delayed and gave some estimates on when I could expect delivery. Those estimated dates came and went.
That email was over a month ago. There's been no direct communication to me about my order since then. I've asked privately and publicly for an updated estimate and I've heard nothing.
I think it's fair for me, as someone who wasn't a Kickstarter backer, to assume ordering a product that was a day away from being in stock should result in a delivery of that product. I fully understand that unexpected volume can make things difficult as well, and that I contributed to that volume.
That doesn't mean I should be sitting here, more than a month later, without the haziest of clues as to when this product I ordered will arrive. Probably the only thing stopping me from contacting my credit card company is that I've held the final product in my hand. I have friends who've received their PocketCHIPs. I know it's real and I know it's worth waiting for. It's that very "realness" that makes not knowing when I'll see mine even more frustrating.
So NTC, can you help us non-Kickstarter backers know when we might see our PocketCHIPs?