Well, not Kickstarter, but not regular availability either. They're taking regular orders for PocketCHIPs, but CHIPs and CHIP Pros are still in pre-order (last time I've checked).
So, that means they still have no inventory of those items, and you should expect delays.
I don't mind people complaining, but I think most of the complaints come from false expectations. I do believe most people have no idea what they're dealing with when they back on Kickstarter. And so, you hear a lot of complaints merely for their misunderstanding of all the scheme.
On a side note, they dared to release a new product because they changed their line of production (which is the case of the delay). If they kept their old production line they wouldn't be able to add a new product (they weren't able to keep up with just CHIPs demand!)
Personally, I cancelled my original CHIP kickstarter backing (simply, because shipping was too expensive and thought wise to wait till NTC had a better selling channel and more capacity). I'll get it soon because I'll buy a few of them and it'll make it reasonable (it will be available in quantities).
I ordered my PocketCHIP in pre-order, and have been enjoying it the last few weeks. All in all, I've been waiting no more than a few months for my products. And have zero complaints. But then, I understand that this is not like buying from Amazon.
And I disagree: complaints don't create better businesses. Feedback does. Constructive feedback that benefits everybody, not just yourself.